At Wiggles N Nibbles, we are committed to ensuring you receive high-quality products for your pets. Due to the nature of our products, returns and refunds are limited to specific conditions.
Returns
Returns will only be accepted under the following circumstances:
1.If the product delivered is incorrect or damaged.
2.The issue is raised within 3-4 days of receiving the product, along with clear images of the product and its packaging.
Note: Since our products are food items, returns for reasons other than the above will not be accepted.
To initiate a return, email us at wigglesnnibbles@gmail.com with your order details and supporting images.
Refunds
Once the returned item is received and inspected, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 7-10 business days.
Please note:
•Refunds are only applicable for incorrect or damaged items.
•Shipping costs are non-refundable unless the return is due to an error on our part.
Non-Refundable Items
•Perishable products like freshly prepared treats.
•Customized or personalized products.
Damaged or Incorrect Products
If you receive a damaged or incorrect product, please notify us within 3-4 days of delivery. Include clear photos of the product and its packaging in your email to wigglesnnibbles@gmail.com. We will prioritize processing a replacement or refund.
Contact Us
For any questions or further assistance, feel free to contact us at wigglesnnibbles@gmail.com or call us at 9999067970